Returns & Exchanges
We have a 1 Year + 1 Day Return Policy. BuyWake.com is committed to you being fully satisfied with your purchase. If, for any reason, you would like to return any unused product, please follow these guidelines:
Items must be returned within 366 days from date of purchase.
Products must be in the condition in which you received them and in the original box and/or packaging.
Shoes and Bindings must be returned in a second box besides the shoe box. DO NOT just slap a shipping label on the manufacturer's box. A 25% restocking fee will be incurred if this criterion is not met.
No refunds or exchanges without a valid RMA #.
Send the unused product back to us insured for the full value (FedEx, UPS, or USPS traceable only).
Customer is responsible for all return shipping costs.
Store credit will be provided on all returns received after 30 days from the date of purchase.
Upon inspection of returned product, BuyWake.com, at its discretion, will issue a full or partial refund less the original shipping charges.
Customer pays price difference and new shipping costs on exchanged merchandise.
FedEx FREE Shipping (3-10 Business Days)
FedEx Ground Economy (2-10 Business Days)
FedEx Ground/Home Delivery (1-7 Business Days)
FedEx Express Saver (3 Business Days)
FedEx 2Day (2 Business Days)
FedEx Standard Overnight (1 Business Day)
USPS Priority Mail (2-7 Business Days)
FedEx International Economy
FedEx International Priority
FREE Ground Shipping Offer:
FREE Ground Shipping offer is valid on all orders over $99 going to the Lower 48 states.
FREE Ground Shipping method will be selected by BuyWake.com (FedEx Ground Economy or FedEx Ground/Home Delivery, or USPS depending on shipment weight).
FREE Ground Shipping offer is not available for international, Alaska, Hawaii, and Puerto Rico orders. Orders being shipped to U.S. Minor Outlying Islands are also excluded.
FREE Shipping does not apply to Express delivery upgrades. Express upgrade options and charges are available during checkout.
BuyWake.com reserves the right to end or change this FREE Shipping offer at any time.